Ready for an exciting professional challenge in a leading company in the window industry? We are looking for committed and talented individuals like you to join our dynamic team!
If you want to be part of a dynamic and future-oriented industry, we invite you to apply at Keller minimal windows®. Become part of our team and help shape the future of upcoming buildings!
Since 1990, Keller minimal windows S.A. has been synonymous with unique design, highest quality, and constant innovation, making it a global leader in minimalist sliding window systems. Our goal is to create something exceptional and develop products that meet the demands of modern architecture.
Your profile
Education & Experience
- 2–3 years of higher education (Associate’s / Bachelor’s degree) in Management or Administration
- Minimum 2 to 5 years’ experience in an administrative role in an industrial, sales administration (ADV), or after-sales service environment
- Fluent German required; French or English is an asset
Technical Skills
- Strong proficiency in Excel and Microsoft Office
- Comfortable using ERP systems
- Strong writing skills
Personal Skills
- Strong customer service orientation and ability to handle sensitive situations
- Administrative rigor, organization, and prioritization skills
- Team spirit and cross-functional communication
- Respect for data confidentiality
- Being curious to improve and optimize your workplace by e.g., pro-active suggestions and an open mind-set to new technologies like AI
Your tasks
You are responsible for the office support of our Finance and Customer Care area mainly, this includes front-desk reception, secretarial duties, invoice accounting, and after-sales service follow-up.
Key Responsibilities
Administrative Management
- Welcome clients, suppliers, and other visitors
- Schedule appointments
- Handle incoming mail and general emails
- Perform accounting operations
- Draft, format, monitor, and file documents
- Organize travel arrangements for the manager and team members
- Coordinate the organization of events with the marketing department
- Report working hours for payroll preparation
After-Sales Service Support
- Receive, assess, and register after-sales service requests (complaints, non-conformities, intervention requests)
- Act as the customer point of contact regarding case progress: acknowledgment of receipt, timelines, corrective actions
- Ensure regular and proactive follow-up of after-sales cases until closure
- Prepare and verify credit notes, re-invoicing, or repair quotations in accordance with contractual rules
- Maintain a high level of service quality and customer communication
- Propose process improvements (forms, standards, customer communication)
We offer
• Thorough onboarding and professional development opportunities in a growing company
• An open and collaborative team culture, supported by regular shared lunches for transparent company updates and informal after-work activities
• A monthly allowance via meal vouchers (Chèques repas), widely accepted throughout Luxembourg for everyday conveniences
• A modern, family-oriented, and future-focused work environment, where we provide our employees with high-quality team apparel such as jackets, polos, caps etc.).
• A varied and responsible role
• Engaging team excursions and industry trips, alongside annual celebrations that include accommodation.
• A secure position with performance-based compensation.
Apply now and become part of an international team!
Send your application by email to hr@keller-minimal-windows.com – We look forward hearing from you!
